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Help Center

    • Most floral arrangements will last from 4 to 7 days - or longer - depending on the type of flowers included and the level of care they receive. Just a little extra care can make a big difference!

    • As pretty as they may look, don't keep them in direct sunlight. Try to keep them in a cool area, but away from direct cooling vents or fans, as they will dehydrate faster.

    • Believe it or not, that flower food really will help deliver nutrients to your stems and keep them lasting longer. Mix the packet with water according to directions, and then place your arrangement in water after the solution is dissolved.

    • When the water is no longer clear, change the water. This is a step that is easy to forget about due to our busy schedules, but it is a big one!

    • First, remove any leaves that will be below the waterline. Leaves in the water will promote bacterial growth, causing the flowers to wilt quickly. Then, cut the very end of the stem off while holding it underwater, using shears for tougher stems and branches.

    • Because of the nature, seasonality, and regional availability of flowers, it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations.

    • Please call us with any special requests or instructions, and our florists will be happy to assist you!

    • Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may substitute items of equal or greater value to ensure timely delivery if the flowers you requested are not available and we're not able to contact you using the information you provided.

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